We are in a scheduled maintenance window

The dashboard and the management API are offline while we finish a planned upgrade. Your ingest endpoints are unaffected: inbound webhooks are still being accepted and stored, and delivery resumes automatically when the window closes. Nothing queued during this window is dropped.

Maintenance window

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Time remaining

Reading the maintenance window.

Times and the countdown need JavaScript. The important part does not: inbound webhooks are still being accepted and queued, and nothing is dropped. Write to support if you need the current window.

What keeps working

Ingest endpoints accept requests and return 202 as usual.
Every received event is stored with its headers and raw body.
Queued events hold their place and deliver when the window closes.
Retry schedules already in flight resume where they left off.
Custom ingest domains keep resolving and keep their certificates.

What is unavailable

The dashboard, including the event log and payload inspector.
Write calls on the management API, such as creating or editing endpoints.
Manual replays, both single event and bulk.
Sign in and account changes.
Failure alert emails, which are held and sent after the window.

Where to look next

Support [email protected] Delivery questions. Include the endpoint id and an event id.

General [email protected] Anything that is not a delivery question.

Serving 503 with a Retry-After header for the duration of the window, so API clients and crawlers know to come back rather than treat this as the real page.